Privacy Policy

Last updated: 13 May 2025 | Applies to: quantumplay.info

QuantumPlay ("we", "us", "our") operates the website quantumplay.info. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or subscribe to our newsletter. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Please read this policy carefully. By using quantumplay.info, you consent to the practices described in this document.

1. Who We Are

QuantumPlay is an Australian digital media company specialising in video game reviews and esports coverage. Our registered office is located at Level 12, 680 George Street, Sydney NSW 2000, Australia (ABN: 47 123 456 789). You can contact our Privacy Officer at [email protected].

2. Information We Collect

We may collect the following categories of personal information:

• Contact information: name, email address, and phone number when you submit our contact form or subscribe to our newsletter.
• Usage data: IP address, browser type, operating system, pages visited, time spent on pages, referring URLs, and other diagnostic data collected automatically via server logs and analytics tools.
• Cookies and tracking data: information collected through cookies and similar tracking technologies as described in our Cookie Policy.
• Communications: the content of messages you send us via our contact form or email.

We do not collect sensitive information (such as health, financial, or government identifier data) and we do not collect information from children under the age of 13.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our weekly newsletter and editorial updates, if you have subscribed.
• To analyse website traffic and improve the user experience on quantumplay.info.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity on our website.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected, unless you have consented or we are required to do so by law.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: where you have given us explicit consent (e.g., newsletter subscription).
• Legitimate interests: where processing is necessary for our legitimate business interests (e.g., website analytics, security), provided those interests are not overridden by your rights.
• Legal obligation: where we are required to process your information to comply with Australian law.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third-party companies that assist us in operating our website and delivering our newsletter (e.g., email marketing platforms, web hosting providers). These providers are contractually obligated to keep your information confidential and use it only to provide services to us.
• Analytics providers: anonymised or aggregated data may be shared with analytics services to help us understand website usage.
• Law enforcement: where required by law, court order, or government authority.

Any third-party service providers we engage are required to handle your information in accordance with Australian privacy law.

6. Overseas Disclosure

Some of our third-party service providers may be located outside Australia. Before disclosing your personal information to an overseas recipient, we take reasonable steps to ensure that the recipient complies with privacy standards comparable to the Australian Privacy Principles.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 24 months for correspondence purposes, after which they are securely deleted.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request that we delete your personal information (subject to legal obligations).
• Withdraw consent to processing at any time (e.g., unsubscribe from our newsletter).
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact our Privacy Officer at [email protected]. We will respond to your request within 30 days.

10. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the types of cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of quantumplay.info after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Post: Privacy Officer, QuantumPlay, Level 12, 680 George Street, Sydney NSW 2000, Australia
• Phone: +61 2 9000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).